Juridique
Conditions d’utilisation
Dernière mise à jour: 2026-10-05
1) Who provides the service
SailIQ is a service provided by [pendiente de publicar], tax ID [pendiente de publicar], with address for notices at [pendiente de publicar]. You can write to us at alpachemi@gmail.com.
These terms govern the use of the SailIQ website and apps. By creating an account or using the service, you accept them.
2) What SailIQ is
SailIQ provides navigation tools, session logging and analytics, plus event features and streaming when enabled by an organizer.
Some features depend on the plan you have, on your device and on the permissions you grant. The service evolves: what is available at any given time is described inside the product itself.
3) Account, age and access
To use SailIQ you need an account with a valid email address. You are responsible for keeping your credentials confidential and for the activity carried out with them. Do not share your account with third parties.
To open an account by yourself you must be at least 14 years old. A club may register athletes below that age as part of its own activity; in that case it is the club that must hold the consent of whoever exercises parental responsibility or guardianship, and the club is answerable for having obtained it.
If we detect an account opened by a minor without the cover described above, we may suspend it and delete their data.
4) Responsible use and safety on the water
SailIQ does not replace seamanship or maritime safety rules. You must navigate prudently and comply with applicable laws and regulations.
Do not use the app in a way that distracts you from handling the boat, and do not rely on it as your only means of navigation, positioning or safety.
Important: data may be affected by GPS coverage, device conditions, and environment.
5) What is not allowed
- Impersonating another person, club or organisation, or creating an account in the name of a club you do not represent.
- Uploading unlawful or offensive content, or content you have no rights to, or publishing third-party data without a basis for doing so.
- Attempting to access other people's or clubs' data, or to get around plan limits or permission checks.
- Extracting content in bulk by automated means, reverse-engineering the software, or interfering with how the service runs.
- Using the service to monitor a person without their knowledge.
6) Your content
What you upload — sessions, photos, text, logos or documents — remains yours or your club's. You give us permission to host, process and display it within the service to the extent needed to provide it to you: for example, to show your session to whoever you choose, or the club profile to whoever visits it.
That permission is non-exclusive, does not include selling your content or handing it to third parties for advertising, and ends when you delete the content or the account, save for temporary technical copies or whatever we must keep by legal obligation.
7) Our content
SailIQ's software, brand, design and own content belong to us. Using the service does not transfer to you any right over them beyond the use these terms allow.
8) Events and streaming
In live events, your position may be shown to organizers and/or spectators while the event is active, depending on event settings. If you are not participating in an event, your telemetry from that event is not transmitted.
Running each event — the notice of race, admitting entries, results and sporting protests — is the responsibility of the organising club, not of SailIQ.
9) Club accounts
A club account represents an organisation — a club, a school or a team — not the person who creates it. Whoever creates it declares that they are authorised to act on behalf of that organisation and accepts these terms for it. Creating an account under the name of a club one does not represent is not allowed and may be suspended.
The club is responsible for how it uses the tool: who it gives access to, the activities it publishes, the information it circulates and the data of its athletes. SailIQ processes those data on the club's behalf and in accordance with the privacy policy.
The club's team members sign in with their own personal accounts, which accept the invitation and which the club can withdraw at any time. Withdrawing access does not delete that person's personal account or their data.
The club owner can export its data, transfer ownership to another verified account and request closure. Once requested, the club stops being public and stops taking entries, and a retention period follows during which the closure can be undone. SailIQ may suspend a club for impersonation, breach of these terms or use that harms third parties.
The limits of each plan (number of collaborators, events or training sessions) are shown inside the product. Charging entry fees through SailIQ, where available, is the club's decision, and the tax obligations and obligations towards participants arising from that charge are the club's.
The proofs of payment and account book generated in SailIQ are a support tool for the club. SailIQ does not issue invoices for the club: if a participant asks for one, the club makes it in its own invoicing system, with its own numbering, and is responsible for its content, retention and delivery, and for complying with the applicable invoicing rules, including those on computerised invoicing systems (Verifactu) where they apply. SailIQ only passes on the details and, if the club provides it, delivers the document.
10) Plans, subscriptions and withdrawal
Some SailIQ plans are offered as auto-renewing subscriptions. Payment is made through the Apple App Store, Google Play or Stripe, depending on the purchase channel.
Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel renewal from Apple subscription settings or from the relevant billing portal.
If you contract as a consumer you have fourteen calendar days to withdraw, without having to give a reason. Since the plan activates immediately, the service starts being provided within that period: by subscribing you expressly request that immediate start and acknowledge that, once fully performed, you lose the right of withdrawal. If you withdraw before that, the unused proportion is refunded to you.
Purchases made inside the App Store are also governed by Apple's terms, and refunds through that channel are handled by Apple.
We may change plan prices and limits. A change never applies to a period already paid for: you are told before it takes effect and you can cancel if it does not suit you.
11) Availability and changes to the service
We may modify or interrupt parts of the service for maintenance, security, or product evolution. We will make reasonable efforts to maintain stability, without guaranteeing uninterrupted availability.
If we permanently withdraw a feature you were paying for, you may cancel and the unused proportion will be refunded to you.
12) Leaving, suspension and end of service
You can stop using SailIQ and request deletion of your account whenever you want, without giving reasons.
We may suspend or close an account that breaches these terms, that impersonates someone, or whose use harms other people or the service. Except in an emergency or where the law requires otherwise, we will warn you beforehand and tell you why, and you will be able to export your data.
13) Liability
We are liable for damage we cause you by breaching these terms, as provided by law. We are not liable for navigation decisions taken on the basis of the app's data, for failures of your device or of network coverage, nor for what other users and clubs publish or do.
None of the above limits the rights the law gives consumers, nor our liability for wilful misconduct, gross negligence, or harm to life or physical integrity.
14) Changes to these terms
We may update these terms. If the change is material, we will tell you by email or inside the product a reasonable time before it applies. Continuing to use the service after that date means accepting them; if they do not suit you, you can leave.
The version in force is 2026-10-05, the one shown above. When you accept these terms while creating a club account, we record which version you accepted and when.
15) Governing law and complaints
These terms are governed by Spanish law. If you are a consumer, you keep the protection of the mandatory rules of your country of residence and you may go to the courts of your own domicile.
Before complaining by any other route, write to us at alpachemi@gmail.com: most things get resolved there. If you are a consumer in the European Union, you may also use the European online dispute resolution platform.